DFW Black Limo ("we", "us") provides chauffeured ground transportation across the Dallas–Fort Worth Metroplex, Texas. This policy explains what personal information we collect, why we collect it, and what we do with it.
Information we collect
- Booking details – name, phone number, email address, pickup and drop-off locations, travel dates and times, flight numbers, passenger counts and any special requests you provide.
- Enquiry details – anything you send us through our contact form, by email, by phone, or by WhatsApp.
- Payment information – processed by our reservation and booking platform. We do not store full card numbers on this website.
- Technical data – IP address, browser type and pages visited, collected through standard web analytics such as Google Analytics.
How we use it
- To arrange, confirm and carry out your transportation.
- To contact you about a booking or an enquiry, including by phone, text message, WhatsApp, or email.
- To meet accounting, tax and legal obligations.
- To maintain and improve the safety and quality of our service.
Communications
By giving us your phone number or email address when booking or making an enquiry, you agree that we may contact you about that booking or enquiry by phone, text message, WhatsApp, or email, including flight-delay updates, chauffeur arrival notices, and receipts. We do not send marketing text messages without separate consent, and standard message and data rates may apply.
Sharing
We share only what is necessary to deliver your trip – for example, giving your chauffeur the pickup address, or passing booking details to our reservation platform. We do not sell your personal information, and we do not share it with third parties for their own marketing.
Retention
We keep booking and enquiry records for as long as needed to run the business and satisfy legal and tax requirements, then delete or anonymise them.
Your choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are legally required to keep. You may also opt out of text, WhatsApp, or email communications at any time. Contact us using the details below and we will respond within a reasonable period.
Cookies
This site uses cookies for basic functionality and for analytics. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.
Contact
DFW Black Limo
Phone: (469) 617-1006
Email: support@dfwblacklimo.com
Available 24 hours a day, 7 days a week.