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Meeting Your Driver at DFW Terminal D

A step-by-step guide for international arrivals at Dallas/Fort Worth International Airport, from customs to the car.

Terminal D is DFW International Airport’s international terminal, where most international arrivals clear U.S. Customs and Border Protection. After passport control, collect your bags, clear customs and follow the exit signs to the public arrivals area. With DFW Black Limo, your chauffeur tracks your flight, waits with a name sign in the arrivals area or meets you curbside, and confirms the spot by text once you land. International arrivals often take longer to clear than domestic ones, so we time the meeting to when you walk out, not to the landing time. From the DFW terminals, downtown Dallas is about 20 miles away and downtown Fort Worth about 24.

DDFW’s international terminal
3 hrArrive before international departures
20 miTo downtown Dallas
24/7Flight-tracked pickups

From the gate to the car

  1. Passport control. Follow the signs for arriving international passengers to U.S. Customs and Border Protection.
  2. Baggage claim. Collect any checked bags.
  3. Customs. Clear the customs check with your bags.
  4. Connecting? If you have an onward flight, re-check your bags as directed after customs.
  5. Public arrivals area. Exit to meet your chauffeur, or head to the curb if you asked for a curbside pickup.

How we time your pickup

Add your flight number when you book. Clearing customs can take a few minutes or much longer depending on queues and bags, so we watch your real landing time and wait for your message or call. Reasonable waiting time is included; waiting well beyond that is billed at the vehicle’s hourly rate.

If you want help inside the airport

DFW sells a separate meet-and-greet service, Allways, which can escort international passengers through Customs and Border Protection and baggage recheck or claim. It is not part of your car booking; your chauffeur meets you once you are through.

Flying out internationally?

DFW recommends arriving three hours before international departures. See how early to get to DFW for leave-by times from across the Metroplex.

Drive times

From the DFW terminals to your destination.

Light-traffic drive times from the terminal area once you are in the car.

Approximate road distance and drive time in light traffic. Allow extra time during weekday rush hours and on major event days.
From DFW Airport toDistanceDrive time
Grapevine – Gaylord Texan6 miabout 13 min
Irving – Las Colinas10 miabout 15 min
Uptown Dallas19 miabout 26 min
Dallas Love Field19 miabout 27 min
Downtown Dallas20 miabout 26 min
Plano – Legacy West21 miabout 27 min
Frisco – The Star22 miabout 29 min
Downtown Fort Worth24 miabout 32 min
Richardson – CityLine26 miabout 34 min
Denton – downtown Square27 miabout 36 min
McKinney – historic downtown36 miabout 43 min
Questions

Frequently asked questions

Which DFW terminal do international flights arrive at?
Most international flights arrive at Terminal D, DFW’s international terminal, where passengers clear U.S. Customs and Border Protection. Check your airline’s arrival details, since some flights use other terminals.
Where will my driver meet me after customs at DFW?
In the public arrivals area after you exit customs, holding a name sign, or at the curb if you ask for a curbside pickup. Your chauffeur confirms the exact spot by text once you land.
How long does it take to get through customs at DFW?
It varies with queues, the time of day and whether you have checked bags. That is why we track your flight and wait for your message instead of timing the pickup to the landing.
How far is DFW Terminal D from downtown Dallas?
About 20 miles, roughly 26 minutes in light traffic. Downtown Fort Worth is about 24 miles, roughly 32 minutes.
Landing internationally?

Book your Terminal D pickup.

Flight tracked, name sign ready, full price shown before you book.

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